For legal professionals

The Employers' Liability Tracing Office (ELTO) supports legal professionals who need to trace employers’ liability insurers on behalf of claimants.

This page provides guidance on using the Employers’ Liability Database (ELD) and how it can help you to progress a claim for your client. 

Help your client to progress their claim

When an illness or injury is linked to work, it can sometimes be difficult to identify who insured an employer, particularly if:

  • The employment took place many years ago

  • The employer no longer exists

  • The business has changed name or ownership

  • Insurance records are no longer available

ELTO helps by providing access to the Employers' Liability Database (ELD), a central resource containing millions of policy records supplied by insurers across the UK market.

Help your client to progress their claim more quickly and efficiently by searching the ELD today. 

Injury

Legal professional FAQs

What information do I need to start a search?

You will need

  • Employer name 

  • Employment dates (approximate if unsure)

  • Workplace location (if known) 

What if the policy I am looking for is not listed when I search?

If the policy you are looking for is not found when you search, you can also request an extended search and we will contact insurers on your behalf.

How many searches can I perform in the Employers Liability Database?

You will need to register if you require to perform more than 10 searches per year.

Do I have to pay to search the ELD?

No, searching the ELD is completely free of charge.  

What is ELTO?

The Employers' Liability Tracing Office (ELTO) is an independent, not-for-profit organisation established by the insurance industry to help people trace employers' liability insurance information.

We manage the Employers' Liability Database (ELD), a central database containing employers' liability policy information submitted by insurers across the UK market. Our purpose is simple: to help people who have suffered a work-related illness or injury, and those representing them, identify the relevant insurer as quickly and easily as possible.

Take a moment to watch Becky's story and how the service we provided had a life changing effect for her father and wider family. 

Why use ELTO?

Unlimited searches

Search the ELD as often as needed without the restrictions applied to individuals.

Manage users in one place

Easily manage user access and permissions for your organisation from a single account.

Work in a team environment

Support multiple users within your organisation, helping teams work together more efficiently.

Search the ELD as a professional organisation

Access the Employers’ Liability Database as a registered organisation to support your claims and tracing activities.

Share and view extended-search cases across your team

Collaborate more effectively by giving team members visibility of ongoing extended-search requests.

Access guidance and support when you need it

Get help with searches, onboarding and extended-search requests through dedicated resources designed for professional users.

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